How to Set Up HP DeskJet 2700e: A Complete Guide

The HP DeskJet 2700e is a compact and versatile all-in-one printer designed for home and small office use. It offers reliable performance for printing, scanning, and copying tasks. How to set up hp deskjet 2700e is straightforward, but it’s important to follow each step carefully to ensure a smooth installation process. This guide will walk you through the entire setup process, from unboxing to printing your first page.

Unboxing and Initial Setup

Step 1: Unbox the Printer

  1. Open the Box: Carefully open the box and remove all packaging materials.
  2. Take Out the Printer: Lift the printer out of the box and remove any protective tapes and stickers from the printer.
  3. Check Accessories: Ensure that you have all the accessories, including power cord, ink cartridges, and any included documentation.

Step 2: Connect the Power and Turn On the Printer

  1. Connect the Power Cord: Plug one end of the power cord into the back of the printer and the other end into a power outlet.
  2. Turn On the Printer: Press the power button to turn on the printer. Wait for the printer to complete its startup routine.

Step 3: Install the Ink Cartridges

  1. Open the Ink Cartridge Access Door: Lift the ink cartridge access door until it locks into place.
  2. Install the Ink Cartridges: Remove the new ink cartridges from their packaging. Insert the black ink cartridge into the right slot and the color ink cartridge into the left slot. Push each cartridge forward until it clicks into place.
  3. Close the Ink Cartridge Access Door: Close the access door and wait for the printer to recognize the cartridges.

Step 4: Load Paper into the Input Tray

  1. Open the Input Tray: Pull open the input tray located at the back of the printer.
  2. Load Paper: Insert a stack of plain white paper into the input tray. Adjust the paper width guide so that it fits snugly against the paper.
  3. Close the Input Tray: Push the input tray back into place.

Setting Up Wireless Connection

Step 1: Download and Install HP Smart App

  1. Download HP Smart App: Visit the HP website to download the HP Smart app for Windows or macOS. For mobile devices, download the app from the App Store (iOS) or Google Play Store (Android).
  2. Install the App: Follow the on-screen instructions to install the HP Smart app on your device.

Step 2: Connect Printer to WiFi

  1. Open HP Smart App: Launch the HP Smart app on your device.
  2. Add Printer: Click on the “+” sign to add a new printer. The app will search for available printers.
  3. Select Your Printer: Choose the HP DeskJet 2700e from the list of available printers.
  4. Follow On-Screen Instructions: The app will guide you through the process of connecting the printer to your WiFi network. Enter your WiFi network name (SSID) and password when prompted.

Step 3: Complete Wireless Setup

  1. Confirm Connection: Once the printer is connected to your WiFi network, the wireless light on the printer will stop blinking and remain solid.
  2. Print a Test Page: Use the HP Smart app to print a test page and confirm that the printer is working correctly over the wireless network.

Installing Printer Software and Drivers

Step 1: Visit HP Support Website

  1. Go to HP Support: Open your web browser and go to the HP support website.
  2. Search for Printer: Enter “HP DeskJet 2700e” in the search bar and select your printer model from the list.

Step 2: Download Software and Drivers

  1. Select Your Operating System: Choose your operating system (Windows or macOS) from the dropdown menu.
  2. Download Drivers: Click on the “Download” button next to the recommended driver package for your operating system.

Step 3: Install Software and Drivers

  1. Run the Installer: Once the download is complete, open the installer file and follow the on-screen instructions to install the software and drivers.
  2. Connect Printer During Setup: When prompted, ensure your printer is turned on and connected to the same WiFi network as your computer.

Setting Up Mobile Printing

Step 1: Ensure Printer and Mobile Device are on Same Network

  1. Check WiFi Connection: Make sure your HP DeskJet 2700e and mobile device are connected to the same WiFi network.

Step 2: Open HP Smart App on Mobile Device

  1. Launch HP Smart App: Open the HP Smart app on your smartphone or tablet.
  2. Add Printer: Tap the “+” sign to add a new printer. Select your HP DeskJet 2700e from the list of available printers.

Step 3: Print from Mobile Device

  1. Choose Document or Photo: Select the document or photo you want to print from your mobile device.
  2. Print: Tap the “Print” button and follow any additional on-screen instructions to complete the print job.

Troubleshooting Common Issues

Printer Not Connecting to WiFi

  1. Check WiFi Details: Ensure you have entered the correct WiFi network name (SSID) and password.
  2. Restart Devices: Restart your printer, router, and the device you are using for setup.
  3. Move Printer Closer to Router: Ensure the printer is within range of your WiFi router and there are no physical obstructions.

Print Jobs Not Printing

  1. Check Printer Status: Ensure the printer is turned on and there are no error messages on the display panel.
  2. Clear Print Queue: On your computer, go to “Devices and Printers,” right-click on the HP DeskJet 2700e, and select “See what’s printing.” Cancel any stuck print jobs.
  3. Check Ink Levels: Ensure the ink cartridges are not empty or low on ink.

Poor Print Quality

  1. Check Paper Quality: Use high-quality paper recommended for your printer.
  2. Clean Print Heads: Use the HP Smart app or printer control panel to run a print head cleaning cycle.
  3. Align Print Heads: Align the print heads using the HP Smart app or printer control panel to ensure optimal print quality.


Setting up your HP DeskJet 2700e is a straightforward process that involves unboxing, connecting to a power source, installing ink cartridges, loading paper, and connecting to a WiFi network. By following the steps outlined in this guide, you can ensure a smooth setup process and enjoy the full range of features offered by your HP DeskJet 2700e. Whether you are printing from a computer or a mobile device, this versatile printer is designed to meet your everyday printing needs with ease. If you encounter any issues, refer to the troubleshooting section to resolve common problems and keep your printer running smoothly.